FAQs

• Can I register for the exam directly through Bakkah?

  Through Bakkah, you can easily purchase the exam voucher. However, the registration and examination processes are handled directly between the trainee and the accreditation body. As an accredited partner, we can provide support whenever needed, but are not responsible for issues related to technical problems, scheduling, or your exam readiness.

• Are the Session Dates Mentioned in the Calender Fixed?

  Generally Yes. But you always get confirmation of the session's date one week before the selected date, and based on that, communication is established with the registered participants.

• Are there any prerequisites to apply for this course?

  There are no prerequisites for this course but there is the eligibility to take the exam,

  • Complete a minimum of 21 Professional Development (PD) hours within the last four years.

• Is this course endorsed by an accreditation body?

  Yes, by International Institute of Business Analysis.

• Is this course supported by the Human Resources Development Fund (HRDF)?

  No

• Is this course available for online and self-study?

  Yes, both online and self-study are available.

• Are exam fees included in this program?

  Not included

• What is the duration of this exam?

  1 hour

• What languages are the exams available in?

  English

• How long will it take for me to receive my exam results?

  You will see your exam results immediately after you submit your exam. Confirmation of your exam result will also be emailed to you by IIBA within 2 business days.

• What score do I have to earn to pass the certification exam?

  IIBA does not provide scores or scoring percentages for any of their certification exams. Performance indicators are provided to help candidates target either their preparation for an exam retake or, their plans to improve performance on the job. They are intended for the candidates’ support not for comparison with other candidates.

• What if I do not pass the exam? Can I retake?

  You must wait for IIBA to receive your exam result from the testing provider and upload it to your IIBA profile before you can pay and schedule your rewrite exam. This may take up to 24 hours from your exam day. As soon as your score is uploaded into your IIBA profile account, you will receive an e-mail from IIBA instructing you on your next steps to pay the exam rewrite fee and to schedule your rewrite of the exam. To schedule your rewrite, you are required to pay the rewrite fee to IIBA first.

• Can I reschedule the exam at any time?

  Refer PSI FAQs in the Official Website for details.

• Is there a hardcopy of my certificate once I pass the exam?

  No, you can easily print a high-quality PDF of your certificate from the Digital Certificate Badges.

• How and when will I receive the certificate?

  From your exam date, it can take up to 1 business day for IIBA to process your result from the testing provider. Once this is done, you will receive a confirmation e-mail from IIBA.

• Will there be a digital badge?

  Yes

• Who’s the instructor?

  Bakkah has an array of qualified and certified practitioners with several years in teaching.

• In what language will this training be delivered?

  English

• In what language will the training material be available?

  English

• How are the materials available online?

  Online classes are delivered using our Learning Management System (LMS). We provide access to pre-course reading, pre-post assessment, chapter exercises, practice test, case studies and to additional references Glossary/Recommended Reading in our LMS.

• Is there interaction with other online students?

  Yes, there are group activities after each lesson where you can interact with other online students.