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ITIL® 5 Foundation

Bakkah Learning offers an accredited ITIL® 5 Foundation certification course available online and for self-study across Saudi Arabia. ITIL® Foundation (Version 5) introduces the shared language, principles, and structural thinking.

Whether you are new to IT service management or upgrading from ITIL 4, this course prepares you for the globally recognized ITIL 5 Foundation exam, the entry point to the complete ITIL certification path.

PDUs

Language

English

Accreditation

Axelos

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Google Review: 4.5 |

Course Rating: 5.0 (1 Reviews)

Why Bakkah?

Money Guaranteed

Global Accreditation

Flexible Learning

About this Course

By the end of the course, you will be able to:

Explain the key concepts of digital product and service management.
Describe the ITIL Value System and how it supports value creation.
Understand service relationships and the roles of service providers and consumers.
Apply the ITIL Guiding Principles to support effective decision-making.
Explain the service value chain and how services are delivered and supported.
Recognize the importance of continual improvement in service management.

Two Learning Options, One Goal: Your Success!

Choose live interaction or flexible self-study learning.

Accepted payment methods:

Course Inclusions

Introduction to digital product and service management
Definitions of products, services, and value
Outcomes, costs, and risks in service delivery
Value creation in the digital environment

Customer Testimonials

Google Review:

4.5 Stars

285 Reviewers

My experience with Bakkah was excellent. They offer high-quality courses at reasonable prices. I enrolled in one of their courses and found it updated according to the latest standards. With God's blessing, the course helped me prepare for the official certification exam and successfully pass it. I sincerely thank them and wish them continued success.
I attended a five-day Live Online course with Bakkah Learning, and it was an outstanding learning experience that truly deserves appreciation. The trainer's delivery was professional, clear, and enriched with practical experience and expertise. The Customer Service team was also highly responsive and committed to meeting learners' needs, reflecting a high level of professionalism and care. I appreciate the excellent organization and quality of services provided, and I look forward to joining more of their courses in the future. Thank you for this wonderful experience.
It is rare to find staff members who are so kind, respectful, and professional. Bakkah is a great example of professionalism and attention to detail, leaving a positive impression that reflects the organization in an excellent way. Honestly, having such team members is a valuable asset, and their efforts deserve recognition, as this level of performance reflects a genuine commitment to service quality and customer satisfaction.
I had a great learning experience with Bakkah. The courses were well-structured, practical, and directly relevant to real-world applications. The Customer Service team also provided excellent support throughout my learning journey.
I would like to express my sincere thanks and appreciation to all the staff at the institute for their great efforts and continuous support throughout the program. It was a truly valuable and enriching experience that helped me enhance my skills and knowledge. I highly recommend this institute to anyone looking to grow and excel in this field.

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Project Management

Human Resources

Business Analysis

IT Governance and Service Management

Artificial Intelligence (AI)

Cybersecurity

Marketing

Engineering

Quality & Process Improvement

Data Analysis

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Beginner

ITIL® 5 Foundation

ITIL® 5 Foundation

About this Course

Who Needs This ITIL® 5 Foundation Training Course?

Skills Acquired from ITIL® 5 Foundation Course: