ITIL® 4 Specialist: Create, Deliver, and Support - ITIL 4 CDS Online Course
The ITIL® 4 Specialist: Create, Deliver, and Support (CDS) course, accredited by PeopleCert and AXELOS, equips you with advanced skills to deliver and optimize IT services, manage workflows, and enhance service quality.
PDUs
20
Language
English
Accreditation
Axelos
Why Bakkah?
Money Guaranteed
Global Accreditation
Flexible Learning
About this Course
What is ITIL4 CDS?
ITIL4 CDS is a part of the ITIL4 framework, the comprehensive approach to IT services management (ITSM) globally endorsed as an IT services management standard that individuals and organizations apply for managing and delivering IT services.
ITIL4 CDS certification is designated for end-to-end managing, delivery, and supporting IT-enabled products or services, by applying the best practices and utilizing the latest tools.
What to Expect from This ITIL4 CDS Course
ITIL4 specialist: create, deliver, and support online training aimed at:
1- Understanding ITIL4 Foundations
With the ITIL4 CDS certification course, you’ll comprehend the key concepts, principles, practices, and components of the ITIL4 framework.
2- Applying Information and Technology Techniques Professionally
You’ll identify a wide range of information and technology techniques that help you to create, deliver, and support IT-enabled services or products actively—these techniques such as machine learning, integration and data sharing, and robotic process automation.
3- Mastering ITIL4 Practices
This certification provides you with the best practices you need to apply to create, deliver, and support IT-enabled services or products such as deployment management, release management, software development and management.
4- Applying Value Streams Effectively
The course guides you on how to implement a value stream to create, deliver, and support IT-enabled services that promote continuous improvement, customer satisfaction, collaboration and communication between teams, and reduce costs.
Course Inclusions
- Components of ITIL V4
- SVS - The Service Value Chain
- SVS - The ITIL Practices
- SVS - The ITIL Guiding Principles
- SVS - Governance
- SVS - Continual Improvement
- ITIL 4 Foundation Recap
Customer Testimonials
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